We strive to bring you top quality handwoven pieces. However, we are all human, if you ever receive an item from us that is defective in anyway please contact us immediately, so we can make it right. You are what makes us successful, so it is our utmost desire to delight you, our customer.
We have a 30-day money back guarantee on all our products for any reason, AS LONG AS the item is unused and in saleable condition we will issue a full refund minus shipping charges, unless it is a defective product, in that case we will also refund any shipping charges incurred.
This does however exclude all clearance items or discontinued merchandise.
You can contact us here: https://danceswithyarns.com/contact/